CONTACT US
Contact Julio Lindert with questions, corrections or partnership ideas about our mountain, city hotel, island resort, photography and family travel guides. We reply in a day.
We read every message that arrives at Julio Lindert. Whether you have spotted an error, want to suggest a place, or need help understanding a booking, the details below explain the best way to reach us and what to expect in return. We aim to reply within one business day.
Contact
Email is the quickest route. Use Contact to write to [email protected] with a short subject line and enough detail for us to act. Our inbox is monitored Monday to Friday, 9am to 5pm. If your note concerns a specific article, include the page URL so we can find it without searching.
Phone
Prefer a chat? Use Phone to reach our WhatsApp number, +62 851-1160-5110. It is the quickest channel for short questions about a guide, a transfer time that looks wrong, or a correction you want to flag right away. The number is staffed Monday to Friday, 9am to 5pm, and messages sent outside those hours are answered on the next working day.
Use WhatsApp for short, practical questions rather than long trip descriptions. For anything involving booking confirmations, invoices or documents, email is better because it keeps the details in one thread. Please do not send urgent safety queries to WhatsApp and wait for a reply; if a transfer or a road is unsafe, contact the operator or local authorities directly.
Write to us
For corrections, include the article URL, the sentence you believe is wrong and, where possible, a photo or a link to a reliable source. For trip questions, name the destination, the month and the budget range. For partnership ideas, describe what you propose and how it would help readers, not only how it would promote a brand. We do not sell reviews, rankings or positive coverage.
What to include
Tips for better answers: for a hotel query, give the dates and the room type; for a cost complaint, attach the written quote; for a pitch, state your trade and the topic you can cover. We cannot book a trip for you, but we can tell you which questions to ask a hotel and which fees are normal.
Response times
We aim to reply to genuine messages within one business day. Corrections that affect safety or money are prioritised. If you have not heard back after three working days, send a follow-up; messages occasionally land in the wrong folder. Our handling of any personal data you send is described in our privacy policy, and the rules for using this site are in our terms of service.
One inbox, real people, no ticket robots.